{"id":10274,"date":"2021-03-19T09:03:42","date_gmt":"2021-03-18T22:03:42","guid":{"rendered":"https:\/\/www.luxsa-spa.nc\/terms-and-conditions\/"},"modified":"2026-07-06T20:28:37","modified_gmt":"2026-07-06T09:28:37","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/www.luxsa-spa.nc\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;section&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row admin_label=&#8221;row&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Text&#8221; _builder_version=&#8221;4.17.4&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]Preamble \u2013 These General Terms and Conditions of Sale apply to all service agreements entered into on the Luxsa Spa website.<br \/>\nThe Luxsa Spa website is a service of:<\/p>\n<p>the company SARL THAI LAND<\/p>\n<p>located at: 127 Promenade Roger Laroque &#8211; Faubourg Blanchot &#8211; Noum\u00e9a<\/p>\n<p>website URL: <a href=\"https:\/\/www.luxsa-spa.nc\/en\/\">https:\/\/www.luxsa-spa.nc<\/a><\/p>\n<p>email: <a href=\"mailto:contact@luxsa-spa.nc\">contact@luxsa-spa.nc<\/a><\/p>\n<p>phone: 307.306<\/p>\n<p>The customer declares having read and accepted the General Terms and Conditions of Sale prior to placing the order. Validation of the order therefore constitutes acceptance of the General Terms and Conditions of Sale.<\/p>\n<h2>Article 1 \u2013 Content and Scope of Application<\/h2>\n<p>These General Terms and Conditions of Sale apply as of right to the online sale of gift vouchers.<br \/>\nThey apply to the exclusion of all other conditions, including those applicable to internet sales or through other distribution and marketing channels.<br \/>\nThe sale is deemed concluded on the date of acceptance of the order or immediate purchase by the seller.<br \/>\nAny order or immediate purchase implies unreserved acceptance of these General Terms and Conditions of Sale, which prevail over all other conditions, except those expressly accepted by the seller.<br \/>\nThe buyer declares having read these General Terms and Conditions of Sale and having accepted them before their immediate purchase or the placement of their order.<\/p>\n<h2>Article 2 \u2013 Pre-contractual Information<\/h2>\n<p>Prior to immediate purchase or placement of the order and conclusion of the contract, these General Terms and Conditions of Sale are communicated to the buyer, who acknowledges having received them.<br \/>\nThe following information is transmitted to the buyer in a clear and comprehensible manner:<\/p>\n<p>the essential characteristics of the service;<\/p>\n<p>the price of the service or the method of calculating the price and, where applicable, all additional transport, delivery, or postage costs and all other possible charges.<\/p>\n<p>the date or timeframe within which the service provider undertakes to perform the service, regardless of its price, and any other contractual condition;<\/p>\n<p>information relating to the identity of the service provider, their postal, telephone, and electronic contact details, and their activities,<br \/>\n\u2013 the procedures for handling complaints;<\/p>\n<p>the duration of the contract, when it is concluded for a fixed term, or the conditions for its termination in the case of an open-ended contract.<\/p>\n<p>with regard to digital content, any relevant interoperability of such content with certain hardware or software of which the professional is or should reasonably be aware<\/p>\n<p>The service provider must also communicate to the buyer, or make available to them, the following information:<\/p>\n<p>legal status and form, contact details enabling quick communication and direct contact;<\/p>\n<p>where applicable, the registration number in the trade and companies register or the trades directory;<\/p>\n<p>for activities subject to an authorization regime, the name and address of the issuing authority;<\/p>\n<p>any financial guarantee or professional liability insurance taken out by them, the contact details of the insurer or guarantor, and the geographic coverage of the contract or commitment.<\/p>\n<h2>Article 3 \u2013 Order<\/h2>\n<p>By order, we mean any request for services listed in the seller&#8217;s price list, accepted by the seller, accompanied by payment of any deposit specified on the order form.<br \/>\nAny order, to be valid, must be made on the seller&#8217;s order forms, available to customers at their premises.<br \/>\nAny order received by the seller is deemed firm and final.<br \/>\nIt entails full and complete acceptance of these General Terms and Conditions of Sale and the obligation to pay for the products ordered.<\/p>\n<h2>Article 4 \u2013 Quotations<\/h2>\n<p>For services requiring a prior quotation, the sale shall only be considered final after the service provider has issued a quotation and sent the buyer confirmation of acceptance of the order.<br \/>\nQuotations issued by the service provider are valid for 1 week.<\/p>\n<h2>Article 5 \u2013 Performance of Services and Contract Termination<\/h2>\n<p>Unless otherwise expressly specified in the particular conditions of sale, the service shall be performed on the reserved day following receipt by the seller of a duly completed order.<br \/>\nIn the event of the seller&#8217;s failure to fulfill their obligation to perform by the date or expiration of the period specified above, or failing that, no later than 30 days after the conclusion of the contract, the buyer may terminate the contract by registered letter with acknowledgment of receipt or by written notice on another durable medium, if, after having instructed the professional by the same means to provide the service within a reasonable additional period, the latter has not done so within that period.<br \/>\nThe contract is considered terminated upon receipt by the professional of the letter or written notice informing them of this termination, unless the professional has performed in the meantime.<br \/>\nNevertheless, the buyer may immediately terminate the contract when the professional refuses to provide the service or fails to fulfill their obligation to provide the service by the scheduled date, if that date or timeframe constitutes an essential condition of the contract for the buyer. This essential condition results from the circumstances surrounding the conclusion of the contract or from an express request by the consumer before the conclusion of the contract.<br \/>\nThe costs and risks related to this operation shall be borne exclusively by the service provider.<br \/>\nExcept in cases of force majeure, the deposit paid at the time of order is retained as of right and cannot give rise to any refund.<\/p>\n<h2>Article 6 \u2013 Exceptions to the Withdrawal Period<\/h2>\n<p>The 14-day withdrawal period does not apply to the following situations:<\/p>\n<p>The service is performed (or has begun) before the end of the withdrawal period, with the consumer&#8217;s express prior consent and express waiver of their right of withdrawal.<\/p>\n<p>Order Cancellation<br \/>\nIn the event of cancellation of the order by the buyer, after acceptance by the seller, for any reason other than force majeure, an amount equal to 100% of the purchase price shall be retained by the seller as damages in compensation for the loss suffered.<\/p>\n<h2>Article 7 \u2013 Prices<\/h2>\n<p>Prices are firm and final. Unless otherwise expressly specified in the particular conditions of sale, the prices of services performed are those listed in the price catalogue on the date of the order.<br \/>\nThey are expressed in legal currency and stated inclusive of all taxes.<\/p>\n<h2>Article 8 \u2013 Payment<\/h2>\n<p>Unless otherwise expressly provided by the particular conditions, payment of the price shall be made in full at the time of order. No order shall be processed without full payment by that date.<br \/>\nUnless otherwise stipulated, for any sales or service contract concluded between a professional and a consumer, amounts paid in advance constitute a deposit (arrhes) within the meaning of Article 1590 of the Civil Code.<br \/>\nIn this case, either party may withdraw from the agreement: the consumer by forfeiting the deposit, the professional by refunding double the deposit.<br \/>\nPayments made by the buyer shall only be considered final after the sums due have been effectively collected by the service provider.<br \/>\nAn invoice will be provided to the buyer upon simple request.<\/p>\n<h2>Article 9 \u2013 Warranties \u2013 General Provisions<\/h2>\n<p>9-1 Legal Warranty of Conformity<br \/>\nSARL THAI HARMONY guarantees the conformity of the goods sold to the contract, allowing the buyer to make a claim under the legal warranty of conformity.<br \/>\nIn the event of implementation of the legal warranty of conformity, it is reminded that:<\/p>\n<p>the buyer has a period of 2 years from delivery of the goods to take action;<\/p>\n<p>the buyer may choose between repair or replacement of the goods, subject to cost conditions;<\/p>\n<p>the buyer is not required to prove non-conformity of the goods during the 24 months for new goods (6 months for second-hand goods) following delivery of the goods.<\/p>\n<p>9-2 Legal Warranty Against Hidden Defects<br \/>\nIn accordance with Articles 1641 and following of the Civil Code, SARL THAI HARMONY guarantees against hidden defects that may affect the goods sold. It is the buyer&#8217;s responsibility to prove that the defects existed at the time of sale and are such as to render the goods unfit for their intended use. This warranty must be exercised within two years of discovery of the defect.<br \/>\nThe buyer may choose between rescission of the sale or a reduction in price in accordance with Article 1644 of the Civil Code.<\/p>\n<h2>Article 10 \u2013 Intellectual Property<\/h2>\n<p>All technical documents, products, drawings, and photographs provided to buyers remain the exclusive property of SARL THAI HARMONY, the sole holder of intellectual property rights over these documents, and must be returned upon request.<br \/>\nBuyer customers undertake not to use these documents in any way that may infringe upon the supplier&#8217;s industrial or intellectual property rights and undertake not to disclose them to any third party.<\/p>\n<h2>Article 11 \u2013 Jurisdiction<\/h2>\n<p>All disputes arising from purchase and sale transactions concluded pursuant to these General Terms and Conditions of Sale, concerning their validity, interpretation, performance, termination, consequences, and follow-up, which could not be resolved amicably between the seller and the customer, shall be submitted to the competent courts under ordinary law conditions.<br \/>\nFor the determination of jurisdiction, the seller elects domicile at 11 Route du Port Despointes Faubourg Blanchot, Noum\u00e9a 98800.<\/p>\n<h2>Article 12 \u2013 Contract Language<\/h2>\n<p>These General Terms and Conditions of Sale are written in French. In the event they are translated into one or more foreign languages, only the French text shall prevail in case of dispute.<\/p>\n<h2>Article 13 \u2013 Applicable Law<\/h2>\n<p>These General Terms and Conditions are subject to French law. The competent court is the District Court (tribunal d&#8217;instance) for disputes involving amounts equal to or less than 1,200,000 XPF, or the High Court (tribunal de grande instance) for disputes involving amounts exceeding 1,200,000 XPF.<br \/>\nThis applies to both substantive and procedural rules. In the event of a dispute or complaint, the buyer shall first contact the seller to seek an amicable resolution.<\/p>\n<h2>Article 14 \u2013 Personal Data Protection<\/h2>\n<p>Data Collected:<br \/>\nThe personal data collected on this website is as follows:<br \/>\nOnline Booking and online purchases: during these operations carried out by the user, their last name, first name, email address, phone number, and postal address.<br \/>\nPayment: when paying for products and services offered on the website, it records financial data relating to the user&#8217;s bank account or credit card.<br \/>\nCommunication: when the website is used to communicate with other members, the data concerning the user&#8217;s communications is temporarily retained.<br \/>\nCookies: cookies are used in connection with the use of the website. The user has the option to disable cookies in their browser settings.<\/p>\n<p>Use of Personal Data<br \/>\nThe personal data collected from users is intended for the provision of website services, their improvement, and the maintenance of a secure environment. More specifically, the uses are as follows:<br \/>\n\u2013  access to and use of the website by the user;<br \/>\n\u2013  management of the operation and optimization of the website;<br \/>\n\u2013  organization of the terms of use of Payment Services;<br \/>\n\u2013  verification, identification, and authentication of data transmitted by the user;<br \/>\n\u2013  offering the user the ability to communicate with other users of the website;<br \/>\n\u2013  implementation of user support;<br \/>\n\u2013  personalization of services by displaying advertisements based on the user&#8217;s browsing history and preferences;<br \/>\n\u2013  prevention and detection of fraud, malware (malicious software), and management of security incidents;<br \/>\n\u2013  management of potential disputes with users;<br \/>\n\u2013  sending commercial and advertising information, based on user preferences.<\/p>\n<p>Sharing Personal Data with Third Parties<br \/>\nPersonal data may be shared with third-party companies in the following cases:<br \/>\n\u2013  when the user uses payment services, for the implementation of these services, the website works with third-party banking and financial companies with which it has entered into contracts;<br \/>\n\u2013  when the user publishes information accessible to the public in the open comment areas of the website;<br \/>\n\u2013  when the user authorizes a third-party website to access their data;<br \/>\n\u2013  when the website uses service providers to provide user support, advertising, and payment services. These providers have limited access to user data, within the scope of performing these services, and have a contractual obligation to use them in compliance with the applicable data protection regulations;<br \/>\n\u2013  if required by law, the website may transmit data to follow up on claims made against the website and comply with administrative and judicial procedures;<br \/>\n\u2013  if the website is involved in a merger, acquisition, asset sale, or receivership proceedings, it may be required to transfer or share all or part of its assets, including personal data. In such a case, users would be informed before personal data is transferred to a third party.<\/p>\n<p>Security and Confidentiality<br \/>\nThe website implements organizational, technical, software, and physical digital security measures to protect personal data against alteration, destruction, and unauthorized access. However, it should be noted that the internet is not a completely secure environment and the website cannot guarantee the security of the transmission or storage of information on the internet.<\/p>\n<p>Exercising User Rights<br \/>\nIn accordance with the regulations applicable to personal data, users have the following rights, which they may exercise by making their request to the following address: <a href=\"mailto:contact@champaka.nc\">contact@champaka.nc<\/a>.<br \/>\n\u00b7 the right of access: they may exercise their right of access to know the personal data concerning them. In this case, before implementing this right, the website may request proof of the user&#8217;s identity to verify its accuracy.<br \/>\n\u00b7 the right of rectification: if the personal data held by the website is inaccurate, they may request that the information be updated.<br \/>\n\u00b7 the right to erasure: users may request the deletion of their personal data, in accordance with applicable data protection laws.<br \/>\n\u00b7 the right to restriction of processing: users may request that the website restrict the processing of personal data in accordance with the circumstances provided for by the GDPR.<br \/>\n\u00b7 the right to object to data processing: users may object to their data being processed in accordance with the circumstances provided for by the GDPR.<br \/>\n\u00b7 the right to data portability: they may request that the website provide them with the personal data they have supplied, in order to transfer it to a new website.<br \/>\nChanges to this Clause<br \/>\nThe website reserves the right to make any changes to this personal data protection clause at any time. If a change is made to this personal data protection clause, the website undertakes to publish the new version on its site. The website will also inform users of the change by email, at least 15 days before the effective date. If the user does not agree with the terms of the new wording of the personal data protection clause, they have the option to delete their account.<br \/>\nAppendix:<\/p>\n<p>Withdrawal Form<br \/>\n(to be completed by the consumer,<br \/>\nand to be sent by registered letter with acknowledgment of receipt,<br \/>\nwithin a maximum period of 14 days following the date of conclusion of the service contract)<\/p>\n<p>Withdrawal Form<\/p>\n<p>For the attention of:<br \/>\nSARL THAI LAND<br \/>\nlocated at 127 Promenade Roger Laroque &#8211; Faubourg Blanchot &#8211; Noum\u00e9a 98800<br \/>\nn\u00b0 de phone: 307.306,<br \/>\nemail: <a href=\"mailto:contact@luxsa-spa.nc\">contact@luxsa-spa.nc<\/a><\/p>\n<p>I hereby notify you of my withdrawal from the service contract, ordered on: \u2026\u2026\u2026<\/p>\n<p>First and last name of the consumer: \u2026\u2026\u2026\u2026\u2026..<br \/>\nAddress of the consumer: \u2026\u2026\u2026\u2026\u2026..<\/p>\n<p>Date: \u2026\u2026\u2026\u2026\u2026\u2026<\/p>\n<p>Signature of the consumer[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Preamble \u2013 These General Terms and Conditions of Sale apply to all service agreements entered into on the Luxsa Spa website. The Luxsa Spa website is a service of: the company SARL THAI LAND located at: 127 Promenade Roger Laroque &#8211; Faubourg Blanchot &#8211; Noum\u00e9a website URL: https:\/\/www.luxsa-spa.nc email: contact@luxsa-spa.nc phone: 307.306 The customer declares [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"Pr\u00e9ambule \u2013\u00a0Les pr\u00e9sentes conditions g\u00e9n\u00e9rales de vente s\u2019appliquent \u00e0 toutes les prestations de services\u00a0conclues sur le site Internet\u00a0Tradition Thailand.\r\nLe site Internet\u00a0Tradition Thailand est un service de :\r\n\r\nla soci\u00e9t\u00e9\u00a0SARL THAI HARMONY\r\n\r\nsitu\u00e9e \u00e0 :\u00a011 Route du Port Despointes - Faubourg Blanchot - Noum\u00e9a\r\n\r\nadresse URL du site :\u00a0<a href=\"https:\/\/www.luxsa-spa.nc\/\">https:\/\/www.luxsa-spa.nc<\/a>\r\n\r\nadresse m\u00e9l :\u00a0<a href=\"mailto:contact@tradition-thailand.nc\">contact@tradition-thailand.nc<\/a>\r\n\r\nt\u00e9l\u00e9phone :\u00a0430.420\r\n\r\nLe client d\u00e9clare avoir pris connaissance et avoir accept\u00e9 les conditions g\u00e9n\u00e9rales de vente ant\u00e9rieurement \u00e0 la passation de la commande.\u00a0La validation de la commande vaut donc acceptation des conditions g\u00e9n\u00e9rales de vente.\r\n\r\n<h2>Article 1 \u2013\u00a0Contenu et champ d\u2019application<\/h2>\r\nLes pr\u00e9sentes conditions g\u00e9n\u00e9rales de vente s\u2019appliquent de plein droit \u00e0 la vente en ligne de bons cadeaux.\r\nElles s\u2019appliquent \u00e0 l\u2019exclusion de toutes autres conditions, et notamment celles applicables pour les ventes sur internet ou au moyen d\u2019autres circuits de distribution et de commercialisation.\r\nLa vente est r\u00e9put\u00e9e conclue \u00e0 la date d\u2019acceptation de la commande ou \u00e0 l\u2019achat imm\u00e9diat par le vendeur.\r\nToute commande ou achat imm\u00e9diat implique l\u2019adh\u00e9sion sans r\u00e9serve aux pr\u00e9sentes conditions g\u00e9n\u00e9rales de vente qui pr\u00e9valent sur toutes autres conditions, \u00e0 l\u2019exception de celles qui ont \u00e9t\u00e9 accept\u00e9es express\u00e9ment par le vendeur.\r\nL\u2019acheteur d\u00e9clare avoir pris connaissance des pr\u00e9sentes conditions g\u00e9n\u00e9rales de vente et les avoir accept\u00e9es avant son achat imm\u00e9diat ou la passation de sa commande.\r\n\r\n<h2>Article 2 \u2013\u00a0Informations pr\u00e9contractuelles<\/h2>\r\nPr\u00e9alablement \u00e0 l\u2019achat imm\u00e9diat ou \u00e0 la passation de la commande et \u00e0 la conclusion du contrat, ces conditions g\u00e9n\u00e9rales de vente sont communiqu\u00e9es \u00e0 l\u2019acheteur, qui reconna\u00eet les avoir re\u00e7ues.\r\nSont transmises \u00e0 l\u2019acheteur, de mani\u00e8re claire et compr\u00e9hensible, les informations suivantes :\r\n\r\nles caract\u00e9ristiques essentielles du service ;\r\n\r\nle prix\u00a0du service ou le mode de calcul du prix et, s\u2019il y a lieu, tous les frais suppl\u00e9mentaires de transport, de livraison ou d\u2019affranchissement et tous les autres frais \u00e9ventuels.\r\n\r\nla date ou le d\u00e9lai auquel le prestataire s\u2019engage \u00e0 ex\u00e9cuter le service, quel que soit son prix, et toute autre condition contractuelle\u00a0;\r\n\r\nles informations relatives \u00e0 l\u2019identit\u00e9 du prestataire, \u00e0 ses coordonn\u00e9es postales, t\u00e9l\u00e9phoniques et \u00e9lectroniques, et \u00e0 ses activit\u00e9s,\r\n\u2013\u00a0les modalit\u00e9s pr\u00e9vues pour le traitement des r\u00e9clamations ;\r\n\r\nla dur\u00e9e du contrat, lorsqu\u2019il est conclu \u00e0 dur\u00e9e d\u00e9termin\u00e9e, ou les conditions de sa r\u00e9siliation en cas de contrat \u00e0 dur\u00e9e ind\u00e9termin\u00e9e.\r\n\r\nen ce qui concerne le contenu num\u00e9rique toute interop\u00e9rabilit\u00e9 pertinente de ce contenu avec certains mat\u00e9riels ou logiciels dont le professionnel a ou devrait raisonnablement avoir connaissance\r\n\r\nLe prestataire de services doit \u00e9galement communiquer \u00e0 l\u2019acheteur, ou mettre \u00e0 sa disposition, les informations suivantes :\r\n\r\nstatut et forme juridique, coordonn\u00e9es permettant d\u2019entrer en contact rapidement et de communiquer directement avec lui ;\r\n\r\nle cas \u00e9ch\u00e9ant, le num\u00e9ro d\u2019inscription au registre du commerce et des soci\u00e9t\u00e9s ou au r\u00e9pertoire des m\u00e9tiers ;\r\n\r\npour les activit\u00e9s soumises \u00e0 un r\u00e9gime d\u2019autorisation, le nom et l\u2019adresse de l\u2019autorit\u00e9 l\u2019ayant d\u00e9livr\u00e9e ;\r\n\r\nl\u2019\u00e9ventuelle garantie financi\u00e8re ou assurance de responsabilit\u00e9 professionnelle souscrite par lui, les coordonn\u00e9es de l\u2019assureur ou du garant ainsi que la couverture g\u00e9ographique du contrat ou de l\u2019engagement.\r\n\r\n<h2>Article 3 \u2013\u00a0Commande<\/h2>\r\nPar commande, il faut entendre tout ordre portant sur les prestations figurant sur les tarifs du vendeur, et accept\u00e9 par lui, accompagn\u00e9 du paiement de l\u2019acompte \u00e9ventuellement pr\u00e9vu sur le bon de commande.\r\nToute commande, pour \u00eatre valable, doit \u00eatre \u00e9tablie sur les bons de commande du vendeur, \u00e0 la disposition de la client\u00e8le dans ses magasins.\r\nToute commande parvenue au vendeur est r\u00e9put\u00e9e ferme et d\u00e9finitive.\r\nElle entra\u00eene adh\u00e9sion et acceptation pleine et enti\u00e8re des pr\u00e9sentes conditions g\u00e9n\u00e9rales de vente et obligation de paiement des produits command\u00e9s.\r\n\r\n<h2>Article 4 \u2013\u00a0Devis<\/h2>\r\nPour les services donnant lieu \u00e0 l\u2019\u00e9tablissement d\u2019un devis pr\u00e9alable, la vente ne sera consid\u00e9r\u00e9e comme d\u00e9finitive qu\u2019apr\u00e8s \u00e9tablissement d\u2019un devis par le prestataire et envoi \u00e0 l\u2019acheteur de la confirmation de l\u2019acceptation de la commande.\r\nLes devis \u00e9tablis par le prestataire ont une dur\u00e9e de validit\u00e9 de\u00a01 semaine.\r\n\r\n<h2>Article 5 \u2013\u00a0Ex\u00e9cution de la prestation et r\u00e9solution du contrat<\/h2>\r\nSauf conditions particuli\u00e8res expresses propres \u00e0 la vente, l\u2019ex\u00e9cution de la prestation s\u2019effectuera pour le jour r\u00e9serv\u00e9\u00a0\u00e0 compter de la r\u00e9ception par le vendeur d\u2019une commande en bonne et due forme.\r\nEn cas de manquement du vendeur \u00e0 son obligation d\u2019ex\u00e9cution \u00e0 la date ou \u00e0 l\u2019expiration du d\u00e9lai pr\u00e9vu ci-dessus, ou, \u00e0 d\u00e9faut, au plus tard 30 jours apr\u00e8s la conclusion du contrat, l\u2019acheteur peut r\u00e9soudre le contrat, par lettre recommand\u00e9e avec demande d\u2019avis de r\u00e9ception ou par un \u00e9crit sur un autre support durable, si, apr\u00e8s avoir enjoint, selon les m\u00eames modalit\u00e9s, le professionnel de fournir le service dans un d\u00e9lai suppl\u00e9mentaire raisonnable, ce dernier ne s\u2019est pas ex\u00e9cut\u00e9 dans ce d\u00e9lai.\r\nLe contrat est consid\u00e9r\u00e9 comme r\u00e9solu \u00e0 la r\u00e9ception par le professionnel de la lettre ou de l\u2019\u00e9crit l\u2019informant de cette r\u00e9solution, \u00e0 moins que le professionnel ne se soit ex\u00e9cut\u00e9 entre-temps.\r\nN\u00e9anmoins, l\u2019acheteur peut imm\u00e9diatement r\u00e9soudre le contrat lorsque le professionnel refuse de fournir le service ou lorsqu\u2019il n\u2019ex\u00e9cute pas son obligation de fourniture du service \u00e0 la date pr\u00e9vue, si cette date ou ce d\u00e9lai constitue pour l\u2019acheteur une condition essentielle du contrat. Cette condition essentielle r\u00e9sulte des circonstances qui entourent la conclusion du contrat ou d\u2019une demande expresse du consommateur avant la conclusion du contrat.\r\nLes frais et les risques li\u00e9s \u00e0 cette op\u00e9ration sont \u00e0 la charge exclusive du prestataire.\r\nHormis cas de force majeure, l\u2019acompte vers\u00e9 \u00e0 la commande est acquis de plein droit et ne peut donner lieu \u00e0 aucun remboursement.\r\n\r\n<h2>Article 6- Exceptions au d\u00e9lai de r\u00e9tractation<\/h2>\r\nLe d\u00e9lai de r\u00e9tractation de 14 jours ne concerne pas la ou les situations ci-dessous \u00e9num\u00e9r\u00e9es:\r\n\r\nLa prestation est effectu\u00e9e (ou a commenc\u00e9) avant la fin du d\u00e9lai de r\u00e9tractation, apr\u00e8s accord pr\u00e9alable expr\u00e8s du consommateur et renoncement expr\u00e8s \u00e0 son droit de r\u00e9tractation.\r\n\r\nAnnulation de la commande\r\nEn\u00a0cas d\u2019annulation de la commande par l\u2019acheteur, apr\u00e8s acceptation du vendeur, pour quelque raison que ce soit hormis la force majeure, une somme correspondant \u00e0\u00a0100\u00a0% du montant de l\u2019achat sera acquise au vendeur, \u00e0 titre de dommages et int\u00e9r\u00eats, en r\u00e9paration du pr\u00e9judice ainsi subi.\r\n\r\n<h2>Article 7\u00a0\u2013\u00a0Prix<\/h2>\r\nLes prix sont fermes et d\u00e9finitifs. Sauf conditions particuli\u00e8res expresses propres \u00e0 la vente, les prix des prestations effectu\u00e9es sont ceux figurant dans le catalogue des prix au jour de la commande.\r\nIls sont exprim\u00e9s en monnaie l\u00e9gale et stipul\u00e9s toutes taxes comprises.\r\n\r\n<h2>Article 8\u00a0\u2013\u00a0Paiement<\/h2>\r\nSauf autres modalit\u00e9s pr\u00e9vues express\u00e9ment par les conditions particuli\u00e8res, le paiement du prix s\u2019effectue comptant \u00e0 la commande. Aucune commande ne pourra \u00eatre prise en compte \u00e0 d\u00e9faut d\u2019un complet paiement \u00e0 cette date.\r\nSauf stipulation contraire, pour tout contrat de vente ou de prestation de services conclu entre un professionnel et un consommateur, les sommes vers\u00e9es d\u2019avance sont des arrhes, au sens de l\u2019article 1590 du code civil.\r\nDans ce cas, chacun des contractants peut revenir sur son engagement, le consommateur en perdant les arrhes, le professionnel en les restituant au double.\r\nLes paiements effectu\u00e9s par l\u2019acheteur ne seront consid\u00e9r\u00e9s comme d\u00e9finitifs qu\u2019apr\u00e8s encaissement effectif des sommes dues par le prestataire.\r\nUne facture sera remise \u00e0 l\u2019acheteur sur simple demande.\r\n\r\n<h2>Article 9\u00a0\u2013\u00a0Garanties \u2013 G\u00e9n\u00e9ralit\u00e9s<\/h2>\r\n9-1 Garantie l\u00e9gale de conformit\u00e9\r\nSARL THAI HARMONY est garant de la conformit\u00e9 du bien vendu au contrat, permettant \u00e0 l\u2019acheteur de formuler une demande au titre de la garantie l\u00e9gale de conformit\u00e9.\r\nEn cas de mise en oeuvre de la garantie l\u00e9gale de conformit\u00e9, il est rappel\u00e9 que :\r\n\r\nl\u2019acheteur b\u00e9n\u00e9ficie d\u2019un d\u00e9lai de 2 ans \u00e0 compter de la d\u00e9livrance du bien pour agir ;\r\n\r\nl\u2019acheteur peut choisir entre la r\u00e9paration ou le remplacement du bien, sous r\u00e9serve des conditions de co\u00fbt\u00a0 ;\r\n\r\nl\u2019acheteur n\u2019a pas \u00e0 apporter la preuve de la non-conformit\u00e9 du bien durant les\u00a024 mois en cas de biens neufs (6 mois en cas de biens d\u2019occasion), suivant la d\u00e9livrance du bien.\r\n\r\n9-2 Garantie l\u00e9gales des vices cach\u00e9s\r\nConform\u00e9ment aux articles 1641 et suivants du code civil,\u00a0SARL THAI HARMONY est garant des vices cach\u00e9s pouvant affecter le bien vendu. Il appartiendra \u00e0\u00a0l\u2019acheteur de prouver\u00a0que les vices existaient \u00e0 la vente du bien et\u00a0sont de nature \u00e0\u00a0rendre le bien impropre \u00e0 l\u2019usage auquel il est\u00a0destin\u00e9. Cette garantie doit \u00eatre mise en oeuvre dans un d\u00e9lai de deux ans \u00e0 compter de la d\u00e9couverte du vice.\r\nL\u2019acheteur peut choisir entre la r\u00e9solution de la vente ou une r\u00e9duction du prix conform\u00e9ment \u00e0 l\u2019article 1644 du code civil.\r\n\r\n<h2>Article 10\u00a0\u2013\u00a0Propri\u00e9t\u00e9 intellectuelle<\/h2>\r\nTous les documents techniques, produits, dessins, photographies remis aux acheteurs demeurent la propri\u00e9t\u00e9 exclusive de\u00a0SARL THAI HARMONY, seul titulaire des droits de propri\u00e9t\u00e9 intellectuelle sur ces documents, et doivent lui \u00eatre rendus \u00e0 sa demande.\r\nLes acheteurs clients s\u2019engagent \u00e0 ne faire aucun usage de ces documents, susceptible de porter atteinte aux droits de propri\u00e9t\u00e9 industrielle ou intellectuelle du fournisseur et s\u2019engagent \u00e0 ne les divulguer \u00e0 aucun tiers.\r\n\r\n<h2>Article 11\u00a0\u2013\u00a0Juridiction comp\u00e9tente<\/h2>\r\nTous les litiges auxquels les op\u00e9rations d\u2019achat et de vente conclues en application des pr\u00e9sentes conditions g\u00e9n\u00e9rales de vente pourraient donner lieu, concernant tant leur validit\u00e9, leur interpr\u00e9tation, leur ex\u00e9cution, leur r\u00e9siliation, leurs cons\u00e9quences et leurs suites et qui n\u2019auraient pas pu \u00eatre r\u00e9solus \u00e0 l\u2019amiable entre le vendeur et le client, seront soumis aux tribunaux comp\u00e9tents dans les conditions de droit commun.\r\nPour la d\u00e9finition de la juridiction comp\u00e9tente, le vendeur \u00e9lit domicile au 11 Route du Port Despointes Faubourg Blanchot, Noum\u00e9a 98800.\r\n\r\n<h2>Article 12\u00a0\u2013\u00a0Langue du contrat<\/h2>\r\nLes pr\u00e9sentes conditions g\u00e9n\u00e9rales de vente sont r\u00e9dig\u00e9es en langue fran\u00e7aise. Dans le cas o\u00f9 elles seraient traduites en une ou plusieurs langues \u00e9trang\u00e8res, seul le texte fran\u00e7ais ferait foi en cas de litige.\r\n\r\n<h2>Article 13 \u2013 Loi applicable<\/h2>\r\nLes pr\u00e9sentes conditions g\u00e9n\u00e9rales sont soumises \u00e0 l\u2019application du droit fran\u00e7ais. Le tribunal comp\u00e9tent est le tribunal d\u2019instance pour les litiges dont le montant est inf\u00e9rieur ou \u00e9gal \u00e0 1.200.000 XPF ou le tribunal de grande instance pour les litiges dont le montant est sup\u00e9rieur \u00e0 1.200.000 XPF.\r\nIl en est ainsi pour les r\u00e8gles de fond comme pour les r\u00e8gles de forme. En cas de litige ou de r\u00e9clamation, l\u2019acheteur s\u2019adressera en priorit\u00e9 au vendeur pour obtenir une solution amiable.\r\n\r\n<h2>Article 14 \u2013 Protection des donn\u00e9es personnelles<\/h2>\r\nDonn\u00e9es collect\u00e9es:\r\nLes donn\u00e9es \u00e0 caract\u00e8re personnel qui sont collect\u00e9es sur ce site\u00a0sont les suivantes\u00a0:\r\nR\u00e9servation en ligne et achats en ligne:\u00a0lors de ces op\u00e9rations r\u00e9alis\u00e9es par l'utilisateur, ses\u00a0nom,\u00a0pr\u00e9nom,\u00a0adresse \u00e9lectronique;\u00a0n\u00b0 de t\u00e9l\u00e9phone;\u00a0adresse postale.\r\nPaiement:\u00a0dans le cadre du paiement des produits et prestations propos\u00e9s sur le site web, celui-ci enregistre des donn\u00e9es financi\u00e8res relatives au compte bancaire ou \u00e0 la carte de cr\u00e9dit de l\u2019utilisateur.\r\nCommunication:\u00a0lorsque le site web\u00a0est utilis\u00e9\u00a0pour communiquer avec d\u2019autres membres, les donn\u00e9es concernant les communications de l\u2019utilisateur font l\u2019objet d\u2019une conservation temporaire.\r\nCookies :\u00a0les cookies sont utilis\u00e9s, dans le cadre de l\u2019utilisation du site. L\u2019utilisateur a la possibilit\u00e9 de d\u00e9sactiver les cookies \u00e0 partir des param\u00e8tres de son navigateur.\r\n\r\nUtilisation des donn\u00e9es personnelles\r\nLes donn\u00e9es personnelles collect\u00e9es aupr\u00e8s des utilisateurs ont pour objectif la mise \u00e0 disposition des services du site web, leur am\u00e9lioration et le maintien d\u2019un environnement s\u00e9curis\u00e9. Plus pr\u00e9cis\u00e9ment, les utilisations sont les suivantes\u00a0:\r\n\u2013\u00a0\u00a0acc\u00e8s et utilisation du site web\u00a0par l\u2019utilisateur\u00a0;\r\n\u2013\u00a0\u00a0gestion du fonctionnement et optimisation du site web\u00a0;\r\n\u2013\u00a0\u00a0organisation des conditions d\u2019utilisation des Services de paiement\u00a0;\r\n\u2013\u00a0\u00a0v\u00e9rification, identification et authentification des donn\u00e9es transmises par l\u2019utilisateur\u00a0;\r\n\u2013\u00a0\u00a0proposition \u00e0 l\u2019utilisateur de la possibilit\u00e9 de communiquer avec d\u2019autres utilisateurs du site web\u00a0;\r\n\u2013\u00a0\u00a0mise en oeuvre d\u2019une assistance utilisateurs\u00a0;\r\n\u2013\u00a0\u00a0personnalisation des services en affichant des publicit\u00e9s en fonction de l\u2019historique de navigation de l\u2019utilisateur, selon ses pr\u00e9f\u00e9rences\u00a0;\r\n\u2013\u00a0\u00a0pr\u00e9vention et d\u00e9tection des fraudes, malwares (malicious softwares ou logiciels malveillants) et gestion des incidents de s\u00e9curit\u00e9\u00a0;\r\n\u2013\u00a0\u00a0gestion des \u00e9ventuels litiges avec les utilisateurs\u00a0;\r\n\u2013\u00a0\u00a0envoi d\u2019informations commerciales et publicitaires, en fonction des pr\u00e9f\u00e9rences de l\u2019utilisateur.\r\n\r\nPartage des donn\u00e9es personnelles avec des tiers\r\nLes donn\u00e9es personnelles peuvent \u00eatre partag\u00e9es avec des soci\u00e9t\u00e9s tierces, dans les cas suivants\u00a0:\r\n\u2013\u00a0\u00a0quand l\u2019utilisateur utilise les services de paiement, pour la mise en oeuvre de ces services, le site web\u00a0est en relation avec des soci\u00e9t\u00e9s bancaires et financi\u00e8res tierces avec lesquelles elle a pass\u00e9 des contrats\u00a0;\r\n\u2013\u00a0\u00a0lorsque l\u2019utilisateur publie, dans les zones de commentaires libres du site web, des informations accessibles au public\u00a0;\r\n\u2013\u00a0\u00a0quand l\u2019utilisateur autorise le site web d\u2019un tiers \u00e0 acc\u00e9der \u00e0 ses donn\u00e9es\u00a0;\r\n\u2013\u00a0\u00a0quand le site web\u00a0recourt aux services de prestataires pour fournir l\u2019assistance utilisateurs, la publicit\u00e9 et les services de paiement. Ces prestataires disposent d\u2019un acc\u00e8s limit\u00e9 aux donn\u00e9es de l\u2019utilisateur, dans le cadre de l\u2019ex\u00e9cution de ces prestations, et ont une obligation contractuelle de les utiliser en conformit\u00e9 avec les dispositions de la r\u00e9glementation applicable en mati\u00e8re protection des donn\u00e9es \u00e0 caract\u00e8re personnel\u00a0;\r\n\u2013\u00a0\u00a0si la loi l\u2019exige, le site web\u00a0peut effectuer la transmission de donn\u00e9es pour donner suite aux r\u00e9clamations pr\u00e9sent\u00e9es contre le site web\u00a0et se conformer aux proc\u00e9dures administratives et judiciaires\u00a0;\r\n\u2013\u00a0\u00a0si le site web\u00a0est impliqu\u00e9e dans une op\u00e9ration de fusion, acquisition, cession d\u2019actifs ou proc\u00e9dure de redressement judiciaire, elle pourra \u00eatre amen\u00e9e \u00e0 c\u00e9der ou partager tout ou partie de ses actifs, y compris les donn\u00e9es \u00e0 caract\u00e8re personnel. Dans ce cas, les utilisateurs seraient inform\u00e9s, avant que les donn\u00e9es \u00e0 caract\u00e8re personnel ne soient transf\u00e9r\u00e9es \u00e0 une tierce partie.\r\n\r\nS\u00e9curit\u00e9 et confidentialit\u00e9\r\nLe site web\u00a0met en oeuvre des mesures organisationnelles, techniques, logicielles et physiques en mati\u00e8re de s\u00e9curit\u00e9 du num\u00e9rique pour prot\u00e9ger les donn\u00e9es personnelles contre les alt\u00e9rations, destructions et acc\u00e8s non autoris\u00e9s. Toutefois, il est \u00e0 signaler qu\u2019internet n\u2019est pas un environnement compl\u00e8tement s\u00e9curis\u00e9 et le site web\u00a0ne peut pas garantir la s\u00e9curit\u00e9 de la transmission ou du stockage des informations sur internet.\r\n\r\nMise en oeuvre des droits des utilisateurs\r\nEn application de la r\u00e9glementation applicable aux donn\u00e9es \u00e0 caract\u00e8re personnel, les utilisateurs disposent des droits suivants, qu\u2019ils peuvent exercer en faisant leur demande \u00e0 l\u2019adresse suivante:\u00a0<a href=\"mailto:contact@champaka.nc\">contact@champaka.nc<\/a>.\r\n\u00b7 le droit d\u2019acc\u00e8s\u00a0: ils peuvent exercer leur droit d\u2019acc\u00e8s, pour conna\u00eetre les donn\u00e9es personnelles les concernant.\u00a0Dans ce cas, avant la mise en \u0153uvre de ce droit, le site web\u00a0peut demander une preuve de l\u2019identit\u00e9 de l\u2019utilisateur afin d\u2019en v\u00e9rifier l\u2019exactitude.\r\n\u00b7 le droit de rectification\u00a0: si les donn\u00e9es \u00e0 caract\u00e8re personnel d\u00e9tenues par le site web\u00a0sont inexactes, ils peuvent demander la mise \u00e0 jour des informations.\r\n\u00b7 le droit de suppression des donn\u00e9es\u00a0: les utilisateurs peuvent demander la suppression de leurs donn\u00e9es \u00e0 caract\u00e8re personnel, conform\u00e9ment aux lois applicables en mati\u00e8re de protection des donn\u00e9es.\r\n\u00b7 le droit \u00e0 la limitation du traitement\u00a0: les utilisateurs peuvent de demander au site web\u00a0de limiter le traitement des donn\u00e9es personnelles conform\u00e9ment aux hypoth\u00e8ses pr\u00e9vues par le RGPD.\r\n\u00b7 le droit de s\u2019opposer au traitement des donn\u00e9es\u00a0: les utilisateurs peuvent s\u2019opposer \u00e0 ce que ses donn\u00e9es soient trait\u00e9es conform\u00e9ment aux hypoth\u00e8ses pr\u00e9vues par le RGPD.\r\n\u00b7 le droit \u00e0 la portabilit\u00e9\u00a0: ils peuvent r\u00e9clamer que le site web\u00a0leur remette les donn\u00e9es personnelles qui lui sont fournies pour les transmettre \u00e0 un nouveau site web.\r\nEvolution de la pr\u00e9sente clause\r\nLe site web\u00a0se r\u00e9serve le droit d\u2019apporter toute modification \u00e0 la pr\u00e9sente clause relative \u00e0 la protection des donn\u00e9es \u00e0 caract\u00e8re personnel \u00e0 tout moment. Si une modification est apport\u00e9e \u00e0 la pr\u00e9sente clause de protection des donn\u00e9es \u00e0 caract\u00e8re personnel, le site web\u00a0s\u2019engage \u00e0 publier la nouvelle version sur son site. Le site web\u00a0informera \u00e9galement les utilisateurs de la modification par messagerie \u00e9lectronique, dans un d\u00e9lai minimum de 15\u00a0jours avant la date d\u2019effet. Si l\u2019utilisateur n\u2019est pas d\u2019accord avec les termes de la nouvelle r\u00e9daction de la clause de protection des donn\u00e9es \u00e0 caract\u00e8re personnel, il a la possibilit\u00e9 de supprimer son compte.\r\nAnnexe:\r\n\r\nFormulaire de r\u00e9tractation\r\n(\u00e0 comp\u00e9ter par le consommateur,\r\net \u00e0 envoyer par lettre recomand\u00e9e avec accus\u00e9 de r\u00e9ception,\r\ndans le d\u00e9lai maximum de 14 jours suivant la date de conclusion du contrat de prestation)\r\n\r\nFormulaire de r\u00e9tractation\r\n\r\nA l\u2019attention de:\r\nSARL THAI HARMONY\r\nsitu\u00e9 \u00e0\u00a011 Route du Port Despointes - Faubourg Blanchot - Noum\u00e9a 98800\r\nn\u00b0 de t\u00e9l\u00e9phone :\u00a0430.420,\r\nadresse m\u00e9l :\u00a0<a href=\"mailto:contact@tradition-thailand.nc\">contact@tradition-thailand.nc<\/a>\r\n\r\nJe vous notifie, par la pr\u00e9sente, ma r\u00e9tractation du contrat portant sur la prestation de service, command\u00e9e le :\u00a0\u00a0\u2026\u2026\u2026\r\n\r\nPr\u00e9nom et nom du consommateur :\u00a0\u2026\u2026\u2026\u2026\u2026..\r\nAdresse du consommateur :\u00a0\u2026\u2026\u2026\u2026\u2026..\r\n\r\nDate :\u00a0\u2026\u2026\u2026\u2026\u2026\u2026\r\n\r\nSignature du consommateur","_et_gb_content_width":"","footnotes":""},"class_list":["post-10274","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Terms and Conditions - Luxsa SPA<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.luxsa-spa.nc\/en\/terms-and-conditions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms and Conditions - Luxsa SPA\" \/>\n<meta property=\"og:description\" content=\"Preamble \u2013 These General Terms and Conditions of Sale apply to all service agreements entered into on the Luxsa Spa website. 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